There is no booking button here, and that is deliberate. A journey begins with a conversation — about what draws you to Egypt and how you like to travel — and that conversation is free and commits you to nothing. Tell us a little below, or write or call directly, and one of us (usually Nour or Soraya) will reply within a working day to begin. We are a small studio, so the person who answers is the person who will help design your journey.
Email reaches us most reliably and lets us reply thoughtfully; for something time-sensitive, call during studio hours. If you already have dates, a rough idea of length, or things you know you want or want to avoid, including them in your first message helps us reply with something useful straight away rather than with more questions.
The studio is a working design space in Mahalla, not a shopfront, so we meet travellers by arrangement rather than walk-in. Most of our travellers never visit Mahalla at all — the whole relationship happens by email and phone, and then in person through the guides who meet you in Egypt itself.
If you want a sense of what we make first, the signature journeys show the kind of thing we design, the how we work page explains the process, and the pricing page is honest about cost. None of that is required reading — a simple "we'd like to see Egypt, where do we start?" is a perfectly good first message.
Within one working day, Sunday to Thursday. Because we are small and reply personally, a thoughtful answer sometimes takes until the next morning rather than the next hour — but it will be a real answer from a real designer, not an auto-reply.
Absolutely. Many of our best journeys begin with "we'd love to see Egypt but have no idea where to start". Shaping that vague wish into a journey is exactly what the conversation is for.
Yes. Egypt is what we know deeply, and we would rather do one country exceptionally than many adequately. If you need somewhere else, we are honestly not your studio, and we will say so.
Most of our travellers are abroad, so the whole relationship usually happens by email and phone, and that works perfectly well. If you happen to be in Egypt and would like to meet, we can arrange it at the Mahalla studio by appointment — though it is never required, and the journey is no less personal for being planned at a distance.
Rough dates, roughly how long you have, who is travelling, and one or two things you most want or most want to avoid. Even just one of those lets us reply with something genuinely useful rather than a string of questions. But none of it is required — a simple hello is a fine start.