To design and run a journey we necessarily learn things about you — your name, how to reach you, sometimes passport details for bookings, occasionally dietary or health needs that affect travel. This page explains, in plain language, what we hold, why, who it is shared with, how long it stays, and what you can ask of us. We are a small studio that values its travellers' trust, and that trust depends on handling this carefully — so this notice is written to be read and understood, not to bury the important parts in legal language. Last reviewed June 2026.
The data controller is Behira Travel Atelier S.A.E., 12 Sharia al-Bahr, al-Mahalla al-Kubra 31511, Gharbia Governorate, Egypt, VAT (ETA) 611-849-307. Questions about your data go to [email protected], where Nour handles privacy matters for the studio.
At the enquiry stage, only what you send us: your name, email, and what you tell us about the journey you want. As a journey is designed and confirmed, we collect what the travel arrangements actually require — full names as they appear on travel documents, and for some bookings passport details, plus any dietary, mobility or health information you choose to share so we can plan around it. We never ask for more than the journey actually needs, and we will tell you plainly why each detail is required at the point we ask for it.
For enquiries, the basis is your consent and our legitimate interest in answering you. For a confirmed journey, the basis is the contract to provide it — we cannot book a Nile vessel or a guide without the details those bookings require. Any health or dietary information is held only with your explicit consent and used solely to plan your journey safely and comfortably, never for any other purpose whatsoever.
This is the part most relevant to travel, so we are explicit about it. To run your journey, we share the minimum necessary details with the specific guides, drivers, vessels, hosts and stays involved in your itinerary — a hotel needs the name of who is checking in, a guide needs to know who they are meeting. We share only what each party needs, only the relevant parts of your journey, and only with the people actually delivering it. We do not hand your details to anyone outside the running of your specific journey.
We do not sell your data, rent it, or share it for anyone else's marketing. We do not build a profile of you for advertising. We run no advertising network on this site, no tracking pixels, and no analytics that identify you. There is no marketing list you are quietly added to; any email from us is about your enquiry or your journey.
Enquiry details that do not become a journey are deleted within a year. The records of a completed journey are kept for the period Egyptian business and tax law require, then deleted — though we may keep, with your agreement, a light record of your preferences so that designing a return journey is easier and we do not have to ask you everything again. Passport and sensitive details are deleted once the journey they were needed for is complete.
This site sets no tracking or advertising cookies and so shows no cookie banner — there is nothing non-essential to consent to. It is a set of static pages; the only information it transmits is what you type into the planning form and choose to send.
Your details are held on systems operated for the studio, within Egypt and the European region, under the data-protection terms of those providers. Where a booking necessarily involves a supplier elsewhere, only the minimum needed for that booking travels with it, and never more of your information than that one booking genuinely requires.
You can ask what we hold about you, ask us to correct it, ask us to delete it (except what we must keep for tax law), withdraw consent for us to hold preference notes, and object to any use you are unhappy with. Write to us and we will respond within thirty days, without charge. Because we are small and hold relatively little, these requests are usually quick to honour.
Where you share health, mobility or dietary needs so we can plan around them, we treat that information as sensitive: we hold it only with your consent, share only the specific relevant detail with the specific supplier who needs it (a cook, a guide on a strenuous day), and delete it once the journey is done. You can ask us to forget it at any time.
Where a journey includes children, their details are provided by the accompanying adult and used only to plan and run that family's journey. We do not collect data directly from children or market to them.
When you pay a deposit or balance for a journey, the payment is handled through a regulated payment channel. We do not store your full card details on our own systems; we keep only the record of payment we need for our accounts and to meet tax law. Where a journey involves paying a supplier directly, only the necessary booking and payment reference travels with it, never your raw card data.
We are a small studio, not a data operation, and we have deliberately built the business to hold as little personal information as the work allows. We do not maintain a marketing database, we do not profile travellers for advertising, and we do not retain sensitive details a moment longer than the journey they served requires. This minimalism is itself a protection: information we never collected cannot be lost or misused, and the little we do hold is unattractive to anyone who should not have it. It is also simply how we would want our own details treated.
If you travel with us and would like us to, we keep a light note of your preferences — the pace you liked, what you loved, what you would skip next time — purely so that designing a return journey is easier and we need not ask you everything from scratch. This is entirely optional, held only with your agreement, and deleted the moment you ask. It is never shared and never used for anything but planning your next journey with us.
Any email you receive from us is about your enquiry or your journey — a reply, a draft itinerary, a confirmation, a practical note before you travel, or our after-journey debrief. We do not run a newsletter or a promotional mailing list, so there is nothing to unsubscribe from; we simply will not send you marketing. If you would like us to stop emailing you entirely once a journey is complete, say so and we will.
To run a journey we work with guides, drivers, vessel operators, hosts and stays across Egypt. Each receives only the specific, minimal information needed to play its part — the name of who is arriving, the relevant dates, and any directly relevant need such as a dietary requirement for a cook. We choose suppliers we know and trust, and we make clear to them that your details are for delivering your journey and nothing else. We do not work with data brokers, advertising networks or marketing platforms of any kind.
If we change how we handle data we will update this page and its review date. If you are ever unhappy with how we have treated your information, please tell us first so we can put it right; you also keep the right to complain to the data-protection authority in your country. Reach us any time through the contact page, and a real person at the studio will respond.